Tolkimogi privacy policy

Effective 28 October 2026. This policy covers the Tolkimogi app for iPhone and Android.

Who we are

Tolkimogi is made by Mykyta.app, who is responsible for your data (the controller). Contact for any privacy question or request: support@tolkimogi.com.

In short

• You do not need an email, a password or your real name to use the app.
• Your conversations, Notes, documents and questionnaire answers are kept encrypted on your phone. We do not keep the audio or text of your conversations. The exceptions: diagnostic recordings, if you turn them on, phone line call transcripts (up to 7 days) and reports about AI answers that you send.
• Before anything is sent for interpreting, the app asks for your consent.
• No ads, no advertising ID. We do not sell your data.

What we process and why

Account. The app creates an anonymous account. We use it to keep your minute balance and to stop free minutes being claimed again. If you sign in with Google, we store Google's account identifier, not your email.

Interpreting conversations. Your speech and the other person's are sent to our AI interpreting provider and processed in real time to interpret them. We keep only service records: when a conversation started, how long it lasted, how it ended and how many minutes it used. The interpreter receives the settings you chose: language, country, mode, interpreter and, if you entered them, the name and form of address you want to be called by.

Text, summaries, documents and Assistant. When you use these features, the text needed (and a photo of the page, when you choose precise reading) is sent to our AI interpreting provider to translate and explain it, and the result comes back to your phone. We do not keep it. Items are saved to Notes only when you confirm them.

Phone line (only for accounts that have it). Your phone number and PIN are stored in protected form. Call transcripts are kept until your app fetches them, for at most 7 days.

Diagnostic recordings (off unless you turn them on). Audio and text of your conversations are kept encrypted for 7 days so that we can find faults, then deleted automatically.

Minutes and purchases. We keep each conversation's length and cost, your minute balance and your App Store or Google Play purchases. These records hold no conversation content.

Reports about AI answers. When you report an answer, we keep the reported text, the reason and your comment for 90 days to review it and improve the app.

Security. To protect the service from abuse, we process IP addresses in protected form and keep technical logs. The logs never contain conversation content.

Health information. A conversation at a doctor's, medical letters and Assistant questions can include health details. On your phone this data is encrypted. It reaches our AI interpreting provider only as part of what you ask the app to interpret, read or explain. We keep it only in diagnostic recordings, if you turn them on, and in reports you send. The optional health and family answers in your questionnaire are never sent.

Legal bases

• Contract: account, minutes, purchases, phone line.
• Your consent: sending speech and text to our AI interpreting provider, health information (explicit consent), diagnostic recordings. Without consent to send speech and text the app cannot interpret. You can withdraw consent in the app at any time; this does not affect the lawfulness of processing before you withdrew it.
• Our legitimate interest: security, abuse protection, fault finding.
• Legal obligations: purchase and accounting records.

We make no decisions about you by automated means that have legal or similarly significant effects.

On your phone

History, Notes, documents, Assistant chats and questionnaire answers are stored in an encrypted database on your phone. Conversations are kept for 90 days by default; you can turn keeping them off. Notes stay until you delete them. Copies you make yourself, such as an export file or a calendar event, are not deleted with your account.

Who else receives data

• Our AI interpreting provider (United States): interpreting, translation, summaries, document reading, Assistant. It does not use your data to train its models. It may keep requests for up to 30 days to detect abuse, and longer only where the law requires it.
• A hosting provider in the European Union: running our servers.
• A purchase management provider (United States): processing app store purchases.
• A telephone carrier (United States): calls on the phone line, only for accounts that have it.
• Apple and Google: app stores, purchases, Google sign-in. Text recognition runs on your phone, but Google receives technical diagnostics from it: device and app information and feature use. Apple and Google also process data under their own terms.
• Public authorities, only when the law requires it.
• A new owner of Tolkimogi, if the service is sold or merged. They will be bound by this policy, and we will tell you in advance.

Our AI interpreting, hosting, purchase management and telephone providers process data on our instructions. Transfers outside the European Economic Area rely on the European Commission's Standard Contractual Clauses. You can ask for the list of providers and a copy of these clauses at support@tolkimogi.com.

How long we keep data

• Diagnostic recordings and call transcripts: up to 7 days.
• Reports about AI answers: 90 days.
• Abuse protection data: up to 2 days. Data about how the account was created stays with the account.
• Technical logs: as long as needed to find faults and protect the service, then deleted.
• Account: until you delete it.
• After account deletion, records of minutes, conversations (start, length, cost) and purchases, and a protected device identifier, are kept under a new number instead of your account. They hold no name, email or conversation content. They are kept as long as needed for accounting and to stop repeated free minutes; purchase records as long as accounting law requires.

Your rights

You can access your data, get a copy in a portable format, correct it, delete it, restrict or object to its processing, and withdraw consent. Most of this works in the app: Settings → Data and privacy. For anything else write to support@tolkimogi.com; we answer within one month. You can also complain to a data protection authority, in Belgium the Data Protection Authority.

How to delete your account: Delete your account.

Children

An account is opened and managed by an adult (18+). Family members, including children, may take part in a conversation together with that adult. We do not open accounts for children.

Security

Connections and data on your phone are encrypted, and access to data on our servers is restricted. No system is completely secure; if a breach affects your data, we will tell you as the law requires.

Changes

We will publish any change on this page with a new date, and tell you in the app when it matters.